What how Why - Michelle Maher

Michelle Maher is our Vice President of Client Services and is a key player on our team. Here is a little about what she does on a daily basis to ensure our success. What do you do for CDM?I’m fortunate that I have a very long list of things I get to work on every day. This happens to be something I enjoy! Anything that contributes to an excellent experience for our clients can potentially fall into my bucket and it’s a wonderfully fun full bucket. Thankfully I have tremendous colleagues that work tirelessly to carry out our vision of constant & consistent delivery of service for complete client satisfaction & delight!The true nitty gritty is that I’m involved with many aspects of sales, marketing, operations & finance. I participate in process analysis, development & refinement, product development, partner relationships and client communication & feedback.How do you accomplish your goals every day?Through great collaboration with my colleagues, efficient use of technology & processes, excitement for our products & services and gratitude for creativity, fun, energy & passion from our clients.Why do you do what you do? I find it thrilling to make connections! Listening, observing & understanding. Relying on experience while being open to change.  To me, this means I am paying attention. I can’t claim this as an original thought, but I love this philosophy:Outstandingly successful companies share this: They identify what clients regard as important and put this at the center of the business. They manage their business through the eyes of their clients.I want to keep asking “What solution is in the best interest of the client?” That’s the Why for me every day! Contact Information: Michelle Maher – michelle.maher@cleardigitalmedia.net – 630-321-2338 You can learn more about Michelle in her bio HERE.